Terms of Use

Effective Date: March 1, 2025
Last Updated: June 4, 2026

Welcome to the website of Zen Car Buying, LLC (“ZCB”, “Company”, “we”, or “us”). By accessing or using this website (the “Site”), you agree to be bound by the following Terms of Use (“Terms”). If you do not agree to these Terms, please do not use this Site.

1. Use of Site

The content on this Site is provided for general informational purposes only. You agree not to use this Site for any unlawful purpose or any purpose prohibited under these Terms.

2. Intellectual Property

All content, trademarks, logos and other intellectual property displayed on this Site are the property of Zen Car Buying, LLC or its licensors. You may not copy, reproduce, distribute, or otherwise use any content from this Site without express written permission.

3. Third-Party Services

This Site uses third-party services such as Stripe (for payments), Calendly (for scheduling) and other embedded tools (“Third-Party Services”). By using this Site, you acknowledge that such services are governed by their own terms and conditions, which are not under ZCB’s control. ZCB is not responsible for the content, functionality, or practices of these services.

4. Disclaimer of Warranties

This Site is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free or uninterrupted. We are not liable for any damage resulting from viruses, bugs, or other technological issues that may affect your use of the Site.

5. Limitation of Liability

To the fullest extent permitted by law, Zen Car Buying, LLC shall not be liable for any damages arising out of or related to your use of this Site, including but not limited to indirect, incidental, or consequential damages.

6. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page and take effect immediately upon publication. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

7. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

8. SMS Communications

Zen Car Buying, LLC provides personalized car-buying concierge services. Members who opt in will receive appointment reminders, service updates, follow-up messages, and billing-related communications.

You can cancel the SMS service at any time. Just text "STOP" to (888) 651-6088. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at help@zencarbuying.com or (888) 651-6088.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 4 SMS messages per week. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: https://zencarbuying.com/privacy-policy/

9. Contact Information

If you have any questions or concerns, please contact us at:
Email: info@zencarbuying.com
Address: 2525 E. 29th Ave., Suite 10B-262, Spokane, WA 99223